We are aware of the importance of protecting the privacy of individuals. We are committed to ensuring the privacy of any personal information we collect in the course of our business.
We are bound by the 13 Australian Privacy Principles contained in the Privacy Act 1988 (Cth) which set out the way in which organisations can collect, use, keep secure and disclose personal and sensitive information. Further information on the Australian Privacy law is available from the Office of the Australian Information Commissioner.
The purpose of this Privacy Policy is to tell you what kinds of information we may gather, how we may use that information, the choices you have regarding our use of that information, and your ability to access or correct that information.
The personal information we may collect and hold varies and is dependent on the product requested or the service to be provided. Details can include but are not limited to name, address, date of birth, gender, contact information, occupation etc.
Often, we only collect the necessary information to enable us to undertake certain activities, such as providing you with the requested information or services.
Generally, when providing goods and services to our clients or obtaining goods and services from our suppliers or contractors, we collect personal information directly from the individuals where reasonable and practical.
The Privacy Act describes ‘sensitive information’ as information relating to a person’s racial or ethnic origin, political opinions, religion, trade union or other professional or trade association membership, sexual orientation, criminal record, and health information about an individual.
Occasionally it may be necessary for us to collect sensitive information about you (such as health information, racial origins and criminal records). If so, we will only do so with your consent and we will only use and disclose the information for the purpose for which it was provided or another directly related purpose, unless you agree otherwise, or where required by law.
Depending on the product or service we are providing to you, we may disclose your personal information to our related entities, third parties where it is necessary to enable us to provide a product or service or to other third parties (such as your referee in connection with a job application you have submitted).
We may outsource some administrative functions to third parties such as those that provide mailing services, printing services, marketing services, and other services and functions from time to time. We may also disclose your personal information to our website host or software application providers in certain circumstances, for example to solve a technical issue.
Organisations providing professional services to us are required to keep those dealings and personal information provided by us as confidential unless required to disclose such information by statute or law.
We do not otherwise disclose your personal information without your permission, unless the disclosure is:
(a) in accordance with this Privacy Policy or any agreement you enter into with us
(b) required or authorised by law, including without limitation the Australian Privacy Principles, or
(c) made with your consent.
In some instances, we may use third-party advertising technology to serve ads when you visit our website and sites upon which we advertise. This technology uses non-personal information about your visits to this website and the sites upon which we advertise to serve ads to you.
We take reasonable steps to protect the security of your personal information by ensuring it is protected from misuse, loss, interference and from unauthorised access, modification or disclosure. Our personnel are required to respect the confidentiality of your personal information and the privacy of individuals. We maintain strict standards and security procedures to prevent unauthorised access to the personal information whether it is in an electronic or paper format, and to ensure the correct use of this information. Personal information is stored in a central database that is password protected with access available only to authorised persons.
Where we no longer require your personal information we will take reasonable steps to delete or destroy all record of the information held.
You are entitled to access the personal information that we hold about you. Upon written request, we will provide access to your personal information, except in circumstances where there are legal or administrative reasons to deny access. If we refuse your request to access your personal information, we will provide you with reasons for our refusal.
We will require you to verify your identity and to specify what information you require. We may charge a reasonable fee depending on the complexity of the request to cover costs in retrieving, coping and supplying the information to you.
If you establish that the personal information we hold about you is not accurate, complete and up to date, we will take reasonable steps to correct the information so that it is accurate, complete and up to date. If we cannot take reasonable steps to correct the information due to such correction is not technically possible or would be impracticable for us to perform, we may be unable to continue to provide services to you. In these cases, we will provide reasons for denial of correction.
To request access or to correct your information, please contact us at rhginternational88@gmail.com.
If you feel that we have not respected your privacy or that we have conducted ourselves inconsistently with this Privacy Policy, please contact us and advise us as soon as possible. We will investigate your queries and complaints within a reasonable time frame depending on the complexity of the complaint.
All complaints should be made in writing detailing relevant information pertaining to the complaint and those parties involved in the alleged breach.
We may from time to time, update this Privacy Policy including to take into account new laws, regulations and technology. Any changes to the Privacy Policy will be advised to you by updating this page on our website. We encourage you to check this page from time to time for any changes.
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